Well, I have been with INX for almost 18 months now, and it is time for a change…kind of. Actually, I am not going anywhere, but INX is changing. You may have noticed the press releases over the last few weeks about Presidio purchasing INX, and that transaction closed December 30. The final press release is located here. In fact, Presidio was purchased by American Securities mid-2011. With Presidio and INX together, American Securities has created an IT consulting and services force that will dominate the market in 2012.

So what does this mean for Presidio and INX clients? Expect a lot more of the same high quality work, with some dramatic improvements. We now have a bigger footprint, a deeper pool of knowledge, even better vendor relationships and a roster full of rock stars in IT (http://www.presidio.com/about-presidio/technical-expertise.php – as impressive as it is, I know this list is not complete yet).

Presidio was roughly twice the size of INX in people and revenue. Together, we now have 1,800 IT professions, with over 800 of those being highly skilled consulting engineers. We also have over 45 offices across the United States. Where Presidio offices were heavily concentrated east of the Mississippi, INX was heavily concentrated west of the Mississippi. Both Presidio and INX have been dominant forces in their markets, with little crossover. This lends itself to a very easy transition that allows most INX offices to simply become regional offices within Presidio. More of those details will be made public in the future, but those are not the important details. Two highly effective and very successful service providers are merging, and a great deal of attention is being paid to leveraging the strengths of both organizations as we become the largest solution provider in the United States.

I have been involved in more mergers than I can count, and I can tell you that this one looks to be the smoothest transition that I have ever seen. I fully expect this new organization to be much greater than the sum of Presidio and INX put together. Just take a look at the impressive list of awards and recognitions that this new organization has racked up (http://www.presidio.com/about-presidio/awards-and-recognition.php).  As you look at that list, realize that this was achieved by Presidio and INX working separately, then think of what we will achieve as the new Presidio. 1 + 2 is going to equal 5, and I am excited to be a part of it.

The last 18 months have been a great ride, but I have a feeling it was just a warm up lap for the ride we have ahead of us. In fact, I think that 2012 will be so great that we will need 366 days to accommodate all of the awesomeness ;-)

©2012 Mark Vaughn's Weblog. All Rights Reserved.

Disclaimer: I am an avid VMware user and I work from a VMware View 5 desktop on a regular basis.

With that being said, I am still disappointed in VMware’s lack of a View Client for the iPhone. They have created a client for the iPad, with full PCoIP support. In fact, this is a very impressive client with creative solutions to the “touchscreen to mouse” problems when using an OS like Windows XP or Windows 7 that was not created for use on a touchscreen device. Using gestures and even a virtual trackpad, navigating a Windows desktop in this client is pretty intuitive.

VMware has also released a similar client for Android, working on both Android tablets and phones. However, the iPad client WILL NOT WORK ON THE IPHONE! This is very frustrating. As I ask around within VMware, I regularly hear that there is no interest in the end-user community for an iPhone client. On that point, I have to disagree. I am not only an end-user that would love to have this client, but I regularly work with customers that are also asking for this feature. Look at almost any blog post written on the topic, and the comments will be full of people asking for VMware to provide an iPhone client.

With as much discussion as I see and hear for this, it escapes me why VMware thinks there is no interest. Is the iPhone the ideal format for accessing a VDI desktop, no. However, if you want “anywhere, anytime” access to your desktop, your smartphone is the one device you always have with you. I currently have to leave RDP enabled on my VDI desktop, which prohibits me from using some advanced PCoIP features. However, I do this to support the WYSE Pocket Cloud app on my iPhone, as that is the only way to access my desktop in a pinch. On several occasions, I have had to resort to this method for fulfilling quick requests or fixing issues prior to performing a demo.

Even if I am an anomaly, and no one else would ever use this feature, I am still surprised that VMware has not placed a higher priority on it. If nothing else, I would have thought this would be a marketing priority. Even if no one will use it, this is an item that VMware needs on the menu.

If you agree, or disagree, let me know. Hopefully, VMware is listening and will make the iPhone View client an early 2012 gift.

©2012 Mark Vaughn's Weblog. All Rights Reserved.

Almost two years ago, I published a blog post on using Synergy2 to share a single keyboard/mouse with multiple computers. At the time, I was using Windows XP, OSX 10.5 and SuSE Linux. (http://blog.mvaughn.us/2010/02/26/synergy-mac-windows-linux-get-along/). Scott Lowe also did a recent post on Synergy.

Over the holidays, Santa was nice enough to bring me a new iMac for video editing. However, since I am not totally getting rid of my old XP workstation that was my former video editing platform, this was really pushing my limits on desktop real estate. On days like today, when I am also using my work laptop, the three computers and keyboards were simply too much. Time to setup Synergy2.

However, this time I ran into some real issues with using my iMac as the Synergy server. The mouse was working fine on other desktops, but the keyboard was sending all commands to the iMac, regardless of what screen the mouse was on. I finally ran the Synergy2 server as root and all worked fine. That was not acceptable, I did not want this to run as root. However, that did narrow down the issues and I finally found the answer in this thread on a similar issue (Post #102 – http://code.google.com/p/synergy-plus/issues/detail?id=47).

To save you the time, you need to go into OSX “System Preferences” and select “Universal Access” in the upper right corner:

Once there, check the box for “Enable access for assistive devices”

After that, I could run the Synergy2 server as a non-root user and all of the keyboard issues went away. If you are experiencing a similar issue, I hope that this helps.

©2012 Mark Vaughn's Weblog. All Rights Reserved.

I recently added two new Macs to my collection, with OSX Lion. As with all of my Macs, one of the first things that I did was to add NTFS read/write support. It was a little different with Lion, so I put together a quick post for anyone else looking to do this.

First, go to http://macntfs-3g.blogspot.com/2010/09/ntfs-3g-for-mac-os-x-201088.html and follow the “NTFS-3G for Mac OS X 2010.8.8″ link under the “Download” section to get the NTFS-3G files.

Next, open the “ntfs-3g-2010.8.8-macosx.dmg” file that you just downloaded

Double-click “Install NTFS-3G”. Acknowledge the warning that comes up:

Select “Continue”:

Select “Continue” to acknowledge the license:

And then “Agree” to the license statement:

Then click on “Install” to begin the installation:

I always select “No Caching” here, as I use mostly USB devices for NTFS and occassionally forget to cleanly unmount them (oops):

At the end of the installation, click on “Restart” to complete the install:

Though it always worked well for me in Snow Leopard, NTFS-3G did not work in Lion…so there are a few more steps to complete this. For the time being, ignore these errors:

After the reboot, you will now need to download OSXFuse to replace MacFuse that came with NTFS-3G. To do that, go to http://osxfuse.github.com and click on the download link in the upper right hand corner to get the OSXFUSE-2.3.8.dmg file. Once complete, mount the dmg file:

From here, click on “Install OSXFUSE 2.3″. The next several steps will look familiar from the NTFS-3G install. Click “Continue”:

Click “Continue” again to acknowledge the license:

Click “Agree” to accept the license:

The first two install options should already be checked. Also check the “MacFUSE Compatibility Layer” box and click on “Continue”:

Click “Install” one more time to begin the installation:

OSXFUSE does not ask for a restart like NTFS-3G did, so you should be able to simply click “Close” at the end of the installation.

You should now see “FUSE for OS X” and “NTFS-3G” in your System Preferences for OSX (on my MacBook Pro, OSXFUSE removed MacFUSE, but it did not on my iMac…odd)

From here, I was able to mount NTFS volumes as read/write. To be safe, you may want to perform one more restart.

Now, this method worked and I have moved a LOT of data to and from USB mounted NTFS volumes, I do still get this error on occassion:

However, in each case, the volume actually was mounted. If I have time, I will look into this further and post an update with anything that I find. Until then, I will just continue to ignore the message as it is not accurate.

This was definitely easier to setup in Snow Leopard than in Lion, though both reportedly have full NTFS support present but disabled. Hopefully Apple will enable this support in the native OS soon.

©2012 Mark Vaughn's Weblog. All Rights Reserved.

Over the last few years, Cisco has made significant in-roads into the server market with their Unified Computing Environment (UCS) servers. One key differentiator with the UCS platform, and a frequent marketing point, was in their ability to use memory expansion technology to achieve higher memory densities than Intel architectures natively allow. Not only could you reach higher memory densities, but you can do it without the reduction in memory speed that other architectures incur when stretching into higher memory configurations.

With all of the focus on UCS providing server resources with large memory footprints, and VMware’s recent licensing adjustments to limit the amount of used RAM per license, does this impact the value of UCS? Not at all.

Cisco UCS has a number of game-changing features. To be honest, memory expansion is further down on my list of UCS’s top features. To me, the CapEx savings in networking and storage switch infrastructure is huge. That aspect, by itself, can yield significant financial savings. At the same time, reducing infrastructure has OpEx savings that stretch out far into the future. An when you speak OpEx, you cannot pass over the management aspects of UCS. Through the UCS Manager, you manage all aspects of your environment from one interface. Furthermore, with profiles, you abstract a server’s identity from it’s physical hardware and enable a level of flexibility within the physical infrastructure that was previously only available with virtualization. To me, these are the pillars of the UCS value proposition, and their value is independent of the memory configuration or any underlying licensing.

In fact, I would argue that the value of UCS is even stronger in VMware’s new licensing model. If you are designing an ESX host with 192GB of RAM, it will require two Enterprise Plus licenses, regardless of the hardware vendor. With your licensing being what it is, and possibly (though not likely) more expensive than it was before, why not select a hardware platform that will carry a lower CapEx and OpEx burden? The new licensing model may encourage some users to cap their memory sizes at 192GB and scale horizontally from there. That potentially leads to more servers. Outside of UCS, that would likely equate to a significant increase in port count on your networking and SAN infrastructure.

Regardless of server platform, high memory densities and VM density are just now reaching critical mass and driving people to consider higher memory configurations. Likely, if you are building a 2 CPU server with 256GB RAM or higher, you are using it to replace two servers that were 2 CPU and 96GB RAM or lower. You were 4 licenses before (driven by CPU count), and you will be 3-4 licenses after (driven by memory utilization). In fact, if using less than 288GB RAM in this scenario, you would go from 4 licenses to 3 and still have a net savings in licenses. Remember, every Enterprise Plus license adds 96GB vRAM entitlements to your overall pool. So three licenses would entitle you to allocate up to 3 CPU (unlimited cores) and up to 288GB vRAM. This is also a pool consisting of all licenses in your environment and used by all servers in your environment, so memory does not have to be consumed by the same ESX host that the CPU from that license is allocated to. (For more information on vRAM pooling and VMware vSphere 5 licensing, see the links at the end of this post.)

There has been a lot of discussion around VMware’s new licensing, and some great resources out there to address that in more detail (see links below). But rest assured, this new model does not impact the value of UCS. Independent of software licensing models, it always makes sense to reduce management overhead, increase flexibility and improve availability, while reducing costly networking and SAN infrastructure. The value propositions of UCS are above the level of licensing discussions. And if you are going to build vSphere hosts that span into the higher memory densities, then do it on a platform that does not force you to sacrifice memory speed for memory density.

Disclosure: I work for a leading Cisco partner. In fact, I chose my current employer largely based on their relationship with Cisco and their success built around virtualization and UCS.

See also:

• Understanding the vSphere 5 vRAM Licensing Model (updated in next link)
• Changes to the vRAM licnesing model introduced on July 12, 2001 (update to the link above)
• Official: Revisions to VMware vSphere 5 Licensing
• IT architect finds Cisco UCS capabilities and costs more compelling than servers
• Why UCS Unify IT Staffs
• Cisco UCS shatters the data center status quo

©2012 Mark Vaughn's Weblog. All Rights Reserved.

I have often commented on how the iPad has changed the way I consume technology over the last 18 months. It has gone back and forth as my primary device, for a number of reasons. Battery life, size and functionality simply make it easy to use for extended periods of time. I have over 100 documents and technical books on my iPad, along with training/reference videos and other technical resources. I even use VMware’s View client for the iPad to access a Win7 desktop back in the office when I need to.

However, there has been one drawback. When I need to take a lot of notes in a short amount of time, the iPad keyboard is not very well suited for that. For a long time, I carried a ThinkOutside folding bluetooth keyboard that I had purchased years ago for an old Windows Mobile device. It worked, but it was a hassle to keep track of and I was constantly having to fix minor cracks and other battle damage from travels.

I was preparing to buy a case with keyboard built in, looking at one of the leather portfolio versions. Just as I was about to make that purchase, a friend of mine introduced me to the Clamcase case for iPad. It transforms the iPad into a small laptop, without limiting the overall functionality. I can use my iPad like a laptop, fold it half way back to use the case as a display stand, or fold the case all of the way back to simply use it as a tablet. The real test came last week, as I used it in all three roles while attending VMware’s VMWorld 2011 conference in Las Vegas.

As a VMware partner, I was entertaining clients at various event, speaking in sessions and attending partner briefings. As a blogger/writer, I was attending press conferences, documenting the many announcements, and judging in the Best of Show awards. I did not want to carry a big bag with my laptop and adapter cables all day, so I opted to carry only my iPad in a small messenger bag. It was great! I was able to sit and use my iPad like a laptop to take notes in sessions and press events. I could quickly review presentations prior to speaking events, and event use my iPad as a traditional tablet when walking the expo floor to review products for judging. If I need to, the iPad can easily be removed from the Clamcase for independent use, but I never found that to be necessary.

This is the second incarnation of the Clamcase, adjusted slightly for the iPad 2. My only complaint is that it does not always sleep my iPad when I close the case. I think the foam pads, meant to protect the screen, are actually keeping the magnets from making the proper contact with edges of the iPad screen. It worked,  but was hit or miss on making proper contact. This was not a big deal, I simply turned my sleep timer back on and all is well.

The Clamcase has finally made it possible for me to truly use my iPad as my primary device. I now take it to all of my meetings with clients and rarely bring the laptop. If you are looking for a case/keyboard for your iPad, I strongly recommend taking a look at the Clamcase. Check out their site for more information on these great cases.

©2012 Mark Vaughn's Weblog. All Rights Reserved.

Today, I wanted to step away from a technical post to wish John Troyer a happy birthday. In fact, John is the friend that inspired me to first start blogging. In 2009, I received an email from John Troyer that informed me I had won a vExpert award from VMware. This was a new program that VMware was starting, and John Troyer was at the helm. That year, at VMWorld 2009, John organized some events for us and held a vExpert forum. There, he had Jason Boche and Steve Kaplan speak about their experiences in blogging, and I decided to start my own. That turned in to me writing for Tech Target, and eventually led to me leaving my employer of 12 years to work with Steve Kaplan at INX.

Over the last three years, I have really enjoyed getting to know John better. Not only in the vExpert program, but simply spending time with John at VMware events, communicating on twitter and listening to him host the weekly “VMware Communities Roundtable” podcast. Through each of these efforts, John has led out in supporting VMware and virtual technologies through social media. John’s LinkedIn profile describes him as “Online evangelist and enterprise community builder at VMware”, and that only touches on his talents and work. A little more digging will tell you that John played a role in developing the first internet browser for the Blackberry and holds a Ph.D. in Pharmaceutical Chemistry.

When Christopher Kusek came up with the idea to share a few thoughts about John for his birthday, I was more than glad to join in. John, thank you for all of your work in promoting virtualization and technology, and for creating outlets for us geeks to exchange ideas. Your tireless efforts continue to add value to each of the programs that you work with, and we greatly appreciate what you do.

Here is a quick “Thank You” video:


More videos are also available at: http://www.youtube.com/user/DrJohnRocks

©2012 Mark Vaughn's Weblog. All Rights Reserved.

VMware added over 130 new features to the next version of their flagship hypervisor, vSphere 5. Due to be released in Q3 of 2011, vSphere 5 will see the next step in the evolution of virtualization, enabling a number of new technologies and providing a solid infrastructure for cloud computing. Along with improved features, VMware is also introducing a new licensing model meant to prepare vSphere for the future.

Processors are changing. VMware has acknowledged that the current emphasis on licensing by processor, with restrictions on the number of cores, will not match up to where CPU capabilities are going. With vSphere 4, CPU licenses had core limitations that varied between either 6 cores or 12 cores, based on edition.

Processors with 8 and 12 cores are becoming more common, and will soon be the standard. To accomodate this, VMware has removed all limitations based on processor cores from its vSphere 5 licensing model. However, as new servers with two twelve core processors and high memory capacities become more common, VMware has placed a new emphasis on memory in its licensing model. To be specific, virtual memory is allocated to a running virtual machine.

Let’s first break down the licensing models for vSphere 4 and vSphere 5, then review a few possible scenarios:

Summary:

There are now two factors to consider in determining license needs. First, determine licensing needs based on physical CPU count. Then assess the total vRAM allocation across all VMs within your environment (which may span multiple locations if using linked vCenter servers). Your license count will need to be sized to cover both of those numbers.

One option to consider is leveraging unused vRAM capacity from environments that may traditionally not consume high levels of vRAM. These could include environments hosting Unified Communications deployments or even disaster recovery environments. Simply use the linked vCenter feature to combine all of these licenses into a common pool. I have always recommended organizations link all of their vCenter servers together, for the many administrative advantages this configuration provides. However, with the new licensing model, such a configuration can also provide for better license utilization.

In terms of availability and agility, it is also important to note that vRAM limits are “soft” limits that are monitored and alerted on, but will not actually prevent a virtual machine from being powered on. You are bound by your End User License Agreement to comply with these license limits, but VMware has chosen to monitor based on this metric and not actually impose hard limits that may negatively impact your ability to respond to business demands.

Related links:

http://www.vmware.com/files/pdf/vsphere_pricing.pdf

http://www.vmware.com/files/pdf/techpaper/Whats-New-VMware-vSphere-50-Platform-Technical-Whitepaper.pdf

http://www.virtu-al.net/2011/07/14/vsphere-5-license-entitlements/

©2012 Mark Vaughn's Weblog. All Rights Reserved.

One of my co-workers, Chris Reed (www.creedtek.com), uses the analogy that the most expensive pet you can get is a free dog. The initial cost is great. How can you get cheaper than $0? However, this transaction is followed by the vet bills, the inevitable property damage and the chewed up slippers. Free dogs rarely have their shots, which puppies need several rounds of. They usually need to be “fixed”, and I like to add in a location chip. Soon, you have shelled out a significant amount of cash on a free pet.

Many people will adopt a similar approach to virtualization, selecting a free product with the assumption that it will save them money. Can that work? Yes. Are there hidden costs to be aware of, and even expect in the near future? Definitely. Can those costs be significant? Yes, and they can be quite significant.

If you are comparing free hypervisors, then it comes down to features. Microsoft includes more features in their free version than VMware, but their features are less robust than the same features from VMware. And as you move into the higher licensing levels to migrate into an enterprise solutions, VMware’s features are significantly more robust. That could mean starting on one hypervisor at the free level, then having to change hypervisors as your environment matures. That can be a VERY painful process.

I wrote more on this topic in my last article “Free virtualization: It’s free for a reason“. I would also recommend going to www.virtualizationmatrix.com for a great break down of features between Citrix, Microsoft and VMware at various versions of their products. Andreas Groth has done a significant amount of research to build that matrix.

©2012 Mark Vaughn's Weblog. All Rights Reserved.

I am a proud supporter of the US Military, and serve with The Fort Worth Air Power Council. My father retired after 34 years as a C-130 pilot, and my brother has almost 20 years in the military as a C-130 navigator. In honor of the sacrifices made by so many in uniform, as well as the families that they leave behind, I wanted to share this story. This involves my brother, and was originally printed in a military journal. These events are from 2006.

C-130 aircrew evacuates girl on Father’s Day

by Master Sgt. Orville F. Desjarlais, 455th Air Expeditionary Wing

BAGRAM AIRFIELD, Afghanistan –  When Maj. Wayne Vaughn looked down at the injured 12-year-old girl clinging to life on a litter being loaded in the back of his C-130 Hercules, he thought, “How can they do this? How can they try and kill a little girl?”

Taliban extremists had bombed a girls’ school in Herat in eastern Afghanistan on Sunday, June 18, killing four and injuring 11.

The little girl had a broken back and collarbone, head injuries and was in critical condition.

Major Vaughn, a navigator, automatically thought of his three daughters at home. When he returned from the mission, he planned to call them because it was Father’s Day.

For the 774th Expeditionary Airlift Squadron aircrew, all from a Texas Air National Guard unit from Fort Worth, Texas, the day started much like every other day, with orders to fly distinguished visitors, soldiers, supplies and equipment around Afghanistan.

During the last leg of the mission, after loading half a dozen passengers, they cranked up their four engines and began to roll across the ramp when the control tower squawked a message over the radio.

The air traffic controller asked if the crew could wait five minutes for an emergency medical evacuation.

Try as they might, the aircrew couldn’t communicate with any higher authorities to get authorization to fly the mission. None of their communication devices would work, for whatever reason.  They were also pressing the limit on the amount of time they were authorized to fly that day, so they desperately needed to contact someone to get approval to extend their flying hours.

Meanwhile, when they learned it was a 12-year-old patient, they looked at each other and knew what they had to do. The aircraft commander, Maj. Tim Gibbons, made the final call.

The father of two boys, ages 12 and 9, said, “Let’s do it.”

“We were going to do it no matter what, even if we got in trouble,” Major Gibbons said. “We were tired, but we weren’t exhausted. The (International Security Assistance Force) told us we were her last chance.”

ISAF is a NATO-run organization whose goal is to help Afghanistan reach a self-sustaining peace and security.

For the C-130 aircrew, the ISAF involvement meant more communication problems.

“In the back of the plane, we had Americans, Italians, Spanish and Albanians,” Major Gibbons said, “and only the Italian doctor could speak English.”

Also, at the spur of the moment, loadmasters Master Sgt. Justin Vogel and Staff Sgt. Justin Bell had to reconfigure the aircraft so it could handle the litter.

When the ambulance arrived, Major Vaughn pulled off his headset and went to the back of the plane to help load the girl.

When he grabbed the litter and looked at the girl, he wondered how anyone could do such a thing.  He heard reports about the Taliban targeting girls’ schools because they didn’t believe women should be educated, but to actually see the results firsthand was something else.

The hour-and-a-half flight to Kabul was uneventful.  When they landed, an ambulance whisked the little girl away.

When the aircrew returned here, they made Father’s Day calls home.

“It was good to call home and realize that my children are not in the same world as the kids here,” Major Gibbons said.  “But it’s mission like that that make these deployments worth it.”

©2012 Mark Vaughn's Weblog. All Rights Reserved.