It is that time again, and I am asking that you take a minute to vote on my submissions to VMWorld 2012. This year, I am focusing on End User Computing/VDI topics. I have worked on a number of VDI projects over the last year, and wanted to share some of those experiences with the community. In particular, I wanted to focus on VDI in education. Having worked on both commercial and education implementations of virtual desktop environments, there are key differentiators that can seriously impact the success of VDI in educational deployments.

My first session is “Tyler ISD: One Year Later” (session 2812). Tyler Independent School District is a large K-12 school district in East Texas, and a well respected leader in educational technology. John Orbaugh, the Tyler ISD Director of Technology, serves on a number of technology boards and committees, as well as presenting at conferences and other technology events. Just over a year ago, Tyler began deploying Phase One of a very aggressive VDI project. In Phase One, 2,500 VMware View seats were deployed on a VCE Vblock. Over the last school year, some conditions changed, software conflicts were discovered and rapid growth led to performance concerns. In this session, John and I will discuss these issues, their impact, how they were addressed, and how they impact future phases of their VDI initiative that will take their user count from 2,500 to over 15,000. This is a great session for anyone thinking about or preparing to deploy VDI within an educational environment.

My second session is “VDI in Education” (session 2872). In this session, Chris Reed and I will discuss the many nuances involved in designing and deploying VDI within an educational environment. Chris and I have each worked on a number of VDI project in both commercial and educational environments. For this session, we will focus on how educational deployments differ from commercial deployments, and how even higher education may differ from a K-12 deployment. This will address all aspects of the project lifecycle from technology selection, to budgeting and funding considerations, through to technical design and final implementation. Each step along the way has unique challenges when applied to educational institutions, and knowing how to effectively account for these challenges can improve the effectiveness of your future deployments.

Another session that I would recommend is Steve Kaplan’s session “Virtual Desktops: The Gateway to the Cloud” (session 1446). Steve is a very gifted speaker and is extremely knowledgeable. Steve has authored several books and speaks at large conferences and technology events all over the United States.

How To Vote:
To vote, go to: http://www.vmworld.com/www.vmworld.com/cfp.jspa. You will have the option to sign in either using an existing VMWorld account or to create a new VMWorld account.

Once signed in, click on the “Filter Options” button above the sessions on the right-hand side. Simply type the word “vaughn” into the “Keywords” field and click on the Submit button. There you will find my sessions (#2812 and #2872). Please click on the “thumbs up” icon to register a vote for these sessions.

While you are there, I would also recommend the sessions with Chad Sakac of EMC and Vaughn Stewart of NetApp. I am in the vExpert program with both Chad and Vaughn, they are not only experts in storage but also excellent presenters. You leave one of their sessions entertained, well informed, and almost unaware of the fact that they work for competing storage vendors.

After that, go back to the filter options and type “Kaplan” into the Keyword field to find Steve Kaplan’s session and vote for that as well. In fact, you can type “Presidio” into the Keyword field and find sessions from myself, Steve Kaplan and some of our other colleagues at Presidio. Your votes are greatly appreciated, and I will see you at VMWorld!

©2013 Mark Vaughn's Weblog. All Rights Reserved.

Too often, people are afraid to ask stupid questions. In my opinion, stupid questions may be the best and most valuable questions.

It is very easy to develop “group think”, where people within a group or organization adopt a common view of a situation. This is good for teamwork, but bad for vetting complicated designs or enacting long term strategies. About the only thing that can be guarantees in a long term strategy is that the decision criteria will change over the course of time. However, if you blindly stick with the strategy, even after the criteria used to develop the strategy have changed, you may no longer be going in the right direction for the organization.

3 years into a 5 year project, once everyone is fully educated on the goals and the project plan, you need someone that will stand up and ask the stupid question…”why are we doing this?”. Don’t let the question annoy you, and don’t let your pride keep you from truly considering the question. Every project and design needs a devil’s advocate, forcing you to revisit decisions and justify why they are (still) relevant.

For more on this topic, check out my article in TechTarget’s Search Server Virtualization site at: http://searchservervirtualization.techtarget.com/news/2240118451/Asking-stupid-questions-can-lead-to-server-virtualization-success. As always, feel free to come back here and leave comments.

©2013 Mark Vaughn's Weblog. All Rights Reserved.

Well, I have been with INX for almost 18 months now, and it is time for a change…kind of. Actually, I am not going anywhere, but INX is changing. You may have noticed the press releases over the last few weeks about Presidio purchasing INX, and that transaction closed December 30. The final press release is located here. In fact, Presidio was purchased by American Securities mid-2011. With Presidio and INX together, American Securities has created an IT consulting and services force that will dominate the market in 2012.

So what does this mean for Presidio and INX clients? Expect a lot more of the same high quality work, with some dramatic improvements. We now have a bigger footprint, a deeper pool of knowledge, even better vendor relationships and a roster full of rock stars in IT (http://www.presidio.com/about-presidio/technical-expertise.php – as impressive as it is, I know this list is not complete yet).

Presidio was roughly twice the size of INX in people and revenue. Together, we now have 1,800 IT professions, with over 800 of those being highly skilled consulting engineers. We also have over 45 offices across the United States. Where Presidio offices were heavily concentrated east of the Mississippi, INX was heavily concentrated west of the Mississippi. Both Presidio and INX have been dominant forces in their markets, with little crossover. This lends itself to a very easy transition that allows most INX offices to simply become regional offices within Presidio. More of those details will be made public in the future, but those are not the important details. Two highly effective and very successful service providers are merging, and a great deal of attention is being paid to leveraging the strengths of both organizations as we become the largest solution provider in the United States.

I have been involved in more mergers than I can count, and I can tell you that this one looks to be the smoothest transition that I have ever seen. I fully expect this new organization to be much greater than the sum of Presidio and INX put together. Just take a look at the impressive list of awards and recognitions that this new organization has racked up (http://www.presidio.com/about-presidio/awards-and-recognition.php).  As you look at that list, realize that this was achieved by Presidio and INX working separately, then think of what we will achieve as the new Presidio. 1 + 2 is going to equal 5, and I am excited to be a part of it.

The last 18 months have been a great ride, but I have a feeling it was just a warm up lap for the ride we have ahead of us. In fact, I think that 2012 will be so great that we will need 366 days to accommodate all of the awesomeness ;-)

©2013 Mark Vaughn's Weblog. All Rights Reserved.

Disclaimer: I am an avid VMware user and I work from a VMware View 5 desktop on a regular basis.

With that being said, I am still disappointed in VMware’s lack of a View Client for the iPhone. They have created a client for the iPad, with full PCoIP support. In fact, this is a very impressive client with creative solutions to the “touchscreen to mouse” problems when using an OS like Windows XP or Windows 7 that was not created for use on a touchscreen device. Using gestures and even a virtual trackpad, navigating a Windows desktop in this client is pretty intuitive.

VMware has also released a similar client for Android, working on both Android tablets and phones. However, the iPad client WILL NOT WORK ON THE IPHONE! This is very frustrating. As I ask around within VMware, I regularly hear that there is no interest in the end-user community for an iPhone client. On that point, I have to disagree. I am not only an end-user that would love to have this client, but I regularly work with customers that are also asking for this feature. Look at almost any blog post written on the topic, and the comments will be full of people asking for VMware to provide an iPhone client.

With as much discussion as I see and hear for this, it escapes me why VMware thinks there is no interest. Is the iPhone the ideal format for accessing a VDI desktop, no. However, if you want “anywhere, anytime” access to your desktop, your smartphone is the one device you always have with you. I currently have to leave RDP enabled on my VDI desktop, which prohibits me from using some advanced PCoIP features. However, I do this to support the WYSE Pocket Cloud app on my iPhone, as that is the only way to access my desktop in a pinch. On several occasions, I have had to resort to this method for fulfilling quick requests or fixing issues prior to performing a demo.

Even if I am an anomaly, and no one else would ever use this feature, I am still surprised that VMware has not placed a higher priority on it. If nothing else, I would have thought this would be a marketing priority. Even if no one will use it, this is an item that VMware needs on the menu.

If you agree, or disagree, let me know. Hopefully, VMware is listening and will make the iPhone View client an early 2012 gift.

©2013 Mark Vaughn's Weblog. All Rights Reserved.

Almost two years ago, I published a blog post on using Synergy2 to share a single keyboard/mouse with multiple computers. At the time, I was using Windows XP, OSX 10.5 and SuSE Linux. (http://blog.mvaughn.us/2010/02/26/synergy-mac-windows-linux-get-along/). Scott Lowe also did a recent post on Synergy.

Over the holidays, Santa was nice enough to bring me a new iMac for video editing. However, since I am not totally getting rid of my old XP workstation that was my former video editing platform, this was really pushing my limits on desktop real estate. On days like today, when I am also using my work laptop, the three computers and keyboards were simply too much. Time to setup Synergy2.

However, this time I ran into some real issues with using my iMac as the Synergy server. The mouse was working fine on other desktops, but the keyboard was sending all commands to the iMac, regardless of what screen the mouse was on. I finally ran the Synergy2 server as root and all worked fine. That was not acceptable, I did not want this to run as root. However, that did narrow down the issues and I finally found the answer in this thread on a similar issue (Post #102 – http://code.google.com/p/synergy-plus/issues/detail?id=47).

To save you the time, you need to go into OSX “System Preferences” and select “Universal Access” in the upper right corner:

Once there, check the box for “Enable access for assistive devices”

After that, I could run the Synergy2 server as a non-root user and all of the keyboard issues went away. If you are experiencing a similar issue, I hope that this helps.

©2013 Mark Vaughn's Weblog. All Rights Reserved.

I recently added two new Macs to my collection, with OSX Lion. As with all of my Macs, one of the first things that I did was to add NTFS read/write support. It was a little different with Lion, so I put together a quick post for anyone else looking to do this.

First, go to http://macntfs-3g.blogspot.com/2010/09/ntfs-3g-for-mac-os-x-201088.html and follow the “NTFS-3G for Mac OS X 2010.8.8″ link under the “Download” section to get the NTFS-3G files.

Next, open the “ntfs-3g-2010.8.8-macosx.dmg” file that you just downloaded

Double-click “Install NTFS-3G”. Acknowledge the warning that comes up:

Select “Continue”:

Select “Continue” to acknowledge the license:

And then “Agree” to the license statement:

Then click on “Install” to begin the installation:

I always select “No Caching” here, as I use mostly USB devices for NTFS and occassionally forget to cleanly unmount them (oops):

At the end of the installation, click on “Restart” to complete the install:

Though it always worked well for me in Snow Leopard, NTFS-3G did not work in Lion…so there are a few more steps to complete this. For the time being, ignore these errors:

After the reboot, you will now need to download OSXFuse to replace MacFuse that came with NTFS-3G. To do that, go to http://osxfuse.github.com and click on the download link in the upper right hand corner to get the OSXFUSE-2.3.8.dmg file. Once complete, mount the dmg file:

From here, click on “Install OSXFUSE 2.3″. The next several steps will look familiar from the NTFS-3G install. Click “Continue”:

Click “Continue” again to acknowledge the license:

Click “Agree” to accept the license:

The first two install options should already be checked. Also check the “MacFUSE Compatibility Layer” box and click on “Continue”:

Click “Install” one more time to begin the installation:

OSXFUSE does not ask for a restart like NTFS-3G did, so you should be able to simply click “Close” at the end of the installation.

You should now see “FUSE for OS X” and “NTFS-3G” in your System Preferences for OSX (on my MacBook Pro, OSXFUSE removed MacFUSE, but it did not on my iMac…odd)

From here, I was able to mount NTFS volumes as read/write. To be safe, you may want to perform one more restart.

Now, this method worked and I have moved a LOT of data to and from USB mounted NTFS volumes, I do still get this error on occassion:

However, in each case, the volume actually was mounted. If I have time, I will look into this further and post an update with anything that I find. Until then, I will just continue to ignore the message as it is not accurate.

This was definitely easier to setup in Snow Leopard than in Lion, though both reportedly have full NTFS support present but disabled. Hopefully Apple will enable this support in the native OS soon.

©2013 Mark Vaughn's Weblog. All Rights Reserved.

Over the last few years, Cisco has made significant in-roads into the server market with their Unified Computing Environment (UCS) servers. One key differentiator with the UCS platform, and a frequent marketing point, was in their ability to use memory expansion technology to achieve higher memory densities than Intel architectures natively allow. Not only could you reach higher memory densities, but you can do it without the reduction in memory speed that other architectures incur when stretching into higher memory configurations.

With all of the focus on UCS providing server resources with large memory footprints, and VMware’s recent licensing adjustments to limit the amount of used RAM per license, does this impact the value of UCS? Not at all.

Cisco UCS has a number of game-changing features. To be honest, memory expansion is further down on my list of UCS’s top features. To me, the CapEx savings in networking and storage switch infrastructure is huge. That aspect, by itself, can yield significant financial savings. At the same time, reducing infrastructure has OpEx savings that stretch out far into the future. An when you speak OpEx, you cannot pass over the management aspects of UCS. Through the UCS Manager, you manage all aspects of your environment from one interface. Furthermore, with profiles, you abstract a server’s identity from it’s physical hardware and enable a level of flexibility within the physical infrastructure that was previously only available with virtualization. To me, these are the pillars of the UCS value proposition, and their value is independent of the memory configuration or any underlying licensing.

In fact, I would argue that the value of UCS is even stronger in VMware’s new licensing model. If you are designing an ESX host with 192GB of RAM, it will require two Enterprise Plus licenses, regardless of the hardware vendor. With your licensing being what it is, and possibly (though not likely) more expensive than it was before, why not select a hardware platform that will carry a lower CapEx and OpEx burden? The new licensing model may encourage some users to cap their memory sizes at 192GB and scale horizontally from there. That potentially leads to more servers. Outside of UCS, that would likely equate to a significant increase in port count on your networking and SAN infrastructure.

Regardless of server platform, high memory densities and VM density are just now reaching critical mass and driving people to consider higher memory configurations. Likely, if you are building a 2 CPU server with 256GB RAM or higher, you are using it to replace two servers that were 2 CPU and 96GB RAM or lower. You were 4 licenses before (driven by CPU count), and you will be 3-4 licenses after (driven by memory utilization). In fact, if using less than 288GB RAM in this scenario, you would go from 4 licenses to 3 and still have a net savings in licenses. Remember, every Enterprise Plus license adds 96GB vRAM entitlements to your overall pool. So three licenses would entitle you to allocate up to 3 CPU (unlimited cores) and up to 288GB vRAM. This is also a pool consisting of all licenses in your environment and used by all servers in your environment, so memory does not have to be consumed by the same ESX host that the CPU from that license is allocated to. (For more information on vRAM pooling and VMware vSphere 5 licensing, see the links at the end of this post.)

There has been a lot of discussion around VMware’s new licensing, and some great resources out there to address that in more detail (see links below). But rest assured, this new model does not impact the value of UCS. Independent of software licensing models, it always makes sense to reduce management overhead, increase flexibility and improve availability, while reducing costly networking and SAN infrastructure. The value propositions of UCS are above the level of licensing discussions. And if you are going to build vSphere hosts that span into the higher memory densities, then do it on a platform that does not force you to sacrifice memory speed for memory density.

Disclosure: I work for a leading Cisco partner. In fact, I chose my current employer largely based on their relationship with Cisco and their success built around virtualization and UCS.

See also:

• Understanding the vSphere 5 vRAM Licensing Model (updated in next link)
• Changes to the vRAM licnesing model introduced on July 12, 2001 (update to the link above)
• Official: Revisions to VMware vSphere 5 Licensing
• IT architect finds Cisco UCS capabilities and costs more compelling than servers
• Why UCS Unify IT Staffs
• Cisco UCS shatters the data center status quo

©2013 Mark Vaughn's Weblog. All Rights Reserved.

I have often commented on how the iPad has changed the way I consume technology over the last 18 months. It has gone back and forth as my primary device, for a number of reasons. Battery life, size and functionality simply make it easy to use for extended periods of time. I have over 100 documents and technical books on my iPad, along with training/reference videos and other technical resources. I even use VMware’s View client for the iPad to access a Win7 desktop back in the office when I need to.

However, there has been one drawback. When I need to take a lot of notes in a short amount of time, the iPad keyboard is not very well suited for that. For a long time, I carried a ThinkOutside folding bluetooth keyboard that I had purchased years ago for an old Windows Mobile device. It worked, but it was a hassle to keep track of and I was constantly having to fix minor cracks and other battle damage from travels.

I was preparing to buy a case with keyboard built in, looking at one of the leather portfolio versions. Just as I was about to make that purchase, a friend of mine introduced me to the Clamcase case for iPad. It transforms the iPad into a small laptop, without limiting the overall functionality. I can use my iPad like a laptop, fold it half way back to use the case as a display stand, or fold the case all of the way back to simply use it as a tablet. The real test came last week, as I used it in all three roles while attending VMware’s VMWorld 2011 conference in Las Vegas.

As a VMware partner, I was entertaining clients at various event, speaking in sessions and attending partner briefings. As a blogger/writer, I was attending press conferences, documenting the many announcements, and judging in the Best of Show awards. I did not want to carry a big bag with my laptop and adapter cables all day, so I opted to carry only my iPad in a small messenger bag. It was great! I was able to sit and use my iPad like a laptop to take notes in sessions and press events. I could quickly review presentations prior to speaking events, and event use my iPad as a traditional tablet when walking the expo floor to review products for judging. If I need to, the iPad can easily be removed from the Clamcase for independent use, but I never found that to be necessary.

This is the second incarnation of the Clamcase, adjusted slightly for the iPad 2. My only complaint is that it does not always sleep my iPad when I close the case. I think the foam pads, meant to protect the screen, are actually keeping the magnets from making the proper contact with edges of the iPad screen. It worked,  but was hit or miss on making proper contact. This was not a big deal, I simply turned my sleep timer back on and all is well.

The Clamcase has finally made it possible for me to truly use my iPad as my primary device. I now take it to all of my meetings with clients and rarely bring the laptop. If you are looking for a case/keyboard for your iPad, I strongly recommend taking a look at the Clamcase. Check out their site for more information on these great cases.

©2013 Mark Vaughn's Weblog. All Rights Reserved.

Today, I wanted to step away from a technical post to wish John Troyer a happy birthday. In fact, John is the friend that inspired me to first start blogging. In 2009, I received an email from John Troyer that informed me I had won a vExpert award from VMware. This was a new program that VMware was starting, and John Troyer was at the helm. That year, at VMWorld 2009, John organized some events for us and held a vExpert forum. There, he had Jason Boche and Steve Kaplan speak about their experiences in blogging, and I decided to start my own. That turned in to me writing for Tech Target, and eventually led to me leaving my employer of 12 years to work with Steve Kaplan at INX.

Over the last three years, I have really enjoyed getting to know John better. Not only in the vExpert program, but simply spending time with John at VMware events, communicating on twitter and listening to him host the weekly “VMware Communities Roundtable” podcast. Through each of these efforts, John has led out in supporting VMware and virtual technologies through social media. John’s LinkedIn profile describes him as “Online evangelist and enterprise community builder at VMware”, and that only touches on his talents and work. A little more digging will tell you that John played a role in developing the first internet browser for the Blackberry and holds a Ph.D. in Pharmaceutical Chemistry.

When Christopher Kusek came up with the idea to share a few thoughts about John for his birthday, I was more than glad to join in. John, thank you for all of your work in promoting virtualization and technology, and for creating outlets for us geeks to exchange ideas. Your tireless efforts continue to add value to each of the programs that you work with, and we greatly appreciate what you do.

Here is a quick “Thank You” video:


More videos are also available at: http://www.youtube.com/user/DrJohnRocks

©2013 Mark Vaughn's Weblog. All Rights Reserved.

VMware added over 130 new features to the next version of their flagship hypervisor, vSphere 5. Due to be released in Q3 of 2011, vSphere 5 will see the next step in the evolution of virtualization, enabling a number of new technologies and providing a solid infrastructure for cloud computing. Along with improved features, VMware is also introducing a new licensing model meant to prepare vSphere for the future.

Processors are changing. VMware has acknowledged that the current emphasis on licensing by processor, with restrictions on the number of cores, will not match up to where CPU capabilities are going. With vSphere 4, CPU licenses had core limitations that varied between either 6 cores or 12 cores, based on edition.

Processors with 8 and 12 cores are becoming more common, and will soon be the standard. To accomodate this, VMware has removed all limitations based on processor cores from its vSphere 5 licensing model. However, as new servers with two twelve core processors and high memory capacities become more common, VMware has placed a new emphasis on memory in its licensing model. To be specific, virtual memory is allocated to a running virtual machine.

Let’s first break down the licensing models for vSphere 4 and vSphere 5, then review a few possible scenarios:

Summary:

There are now two factors to consider in determining license needs. First, determine licensing needs based on physical CPU count. Then assess the total vRAM allocation across all VMs within your environment (which may span multiple locations if using linked vCenter servers). Your license count will need to be sized to cover both of those numbers.

One option to consider is leveraging unused vRAM capacity from environments that may traditionally not consume high levels of vRAM. These could include environments hosting Unified Communications deployments or even disaster recovery environments. Simply use the linked vCenter feature to combine all of these licenses into a common pool. I have always recommended organizations link all of their vCenter servers together, for the many administrative advantages this configuration provides. However, with the new licensing model, such a configuration can also provide for better license utilization.

In terms of availability and agility, it is also important to note that vRAM limits are “soft” limits that are monitored and alerted on, but will not actually prevent a virtual machine from being powered on. You are bound by your End User License Agreement to comply with these license limits, but VMware has chosen to monitor based on this metric and not actually impose hard limits that may negatively impact your ability to respond to business demands.

Related links:

http://www.vmware.com/files/pdf/vsphere_pricing.pdf

http://www.vmware.com/files/pdf/techpaper/Whats-New-VMware-vSphere-50-Platform-Technical-Whitepaper.pdf

http://www.virtu-al.net/2011/07/14/vsphere-5-license-entitlements/

©2013 Mark Vaughn's Weblog. All Rights Reserved.